Contact Us

We're here to help with any questions or concerns

Get in Touch

Email Support

support@coinza.co.za

Response within 24 hours

Phone Support

+27 (0) 11 123 4567

Mon-Fri: 8AM-6PM SAST

Office Address

123 Business District
Johannesburg, 2000
South Africa

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed

Send us a Message

Frequently Asked Questions

How do I create an account?

Click "Register" in the top navigation, fill in your details, and verify your email address.

How do I list coins for sale?

Go to "Sell Your Coins" and create a listing with photos, description, and price. All listings are anonymous.

How does the inspection process work?

After purchase, coins are shipped to our facility for quality inspection before final sale completion.

What payment methods do you accept?

We accept PayFast payments and wallet top-ups. All transactions are secure and encrypted.

How do I track my orders?

Check your account dashboard for order status and tracking information.

What if I'm not satisfied with my purchase?

Contact support within 48 hours of receiving your item for dispute resolution.